Terms of use

1. About these terms

These terms apply when you use MyHeavyPlantMate, including the iPhone and Android apps and the web app (together, “the app”). The app is provided by Purple Loop Limited, registered in England and Wales, company number 08069332, registered office 195 High Street, Lye, Stourbridge, DY9 8LH (“we”, “us”).

By creating an account or using the app, you agree to these terms. If you don’t agree, please don’t use the app. Our privacy policy explains how we handle your personal data.

2. Your account

• You must be at least 13 years old to create an account.
• Please give us an email address you can access, and keep your sign-in details to yourself. You are responsible for what happens under your account.
• If you think someone else has got into your account, change your password and let us know straight away.

3. A record-keeping aid, not a safety system

MyHeavyPlantMate is designed to help you remember and record things. It is not a substitute for:

• inspection, servicing or advice from a qualified plant engineer, a competent person or another professional;
• the thorough examinations required by LOLER, the inspections required by PUWER, the MOT, or any other examination, certificate, registration, tax or insurance your machine needs;
• the daily checks and operating instructions your operators are trained to carry out, or the service schedule and instructions from your machine, engine or attachment manufacturer.

The ready-made maintenance intervals and checklists are general starting points and may not suit your machine. Check them against your manufacturer’s recommendations and your own risk assessments and adjust them. Reminders, forecasts, compliance statuses and engine-hour totals depend on the information you enter and on your device working as expected, so they may be late, missing or wrong. A “Do not use” defect in the app is a record of your decision, not a safety interlock. Always use your own judgement.

4. Your machines, your responsibility

You remain responsible for the safety and condition of your machines, their attachments and equipment, for everyone who operates or works around them, and for complying with the law that applies to you and your sites (including PUWER, LOLER and road traffic law where it applies). You are also responsible for the people you record as operators: for telling them what you record about them and for keeping it accurate. Please don’t use the app in a way that distracts you or your operators while a machine is being operated.

5. Your content

The records you enter belong to you. You give us permission to store, process and sync them only so that we can provide the app to you. We won’t use them for anything else except as described in our privacy policy.

Photos and files you add are stored with your account so they are available on all your devices. We take care to keep them safe, but please keep your own copies of anything important.

6. Using the app fairly

Please don’t:

• break the law using the app, or store content you don’t have the right to store;
• try to access other people’s accounts or data, or get around any security measures;
• overload, disrupt, copy or reverse-engineer the app or our servers, except where the law allows it;
• use automated tools to access the service other than the app itself.

Up to 25 machines per account. MyHeavyPlantMate is made for owner-operators, contractors and small hire firms, and each account can hold up to 25 machines (attachments and operators are not counted). If you run a bigger fleet or need more than 25 machines, please email [email protected] first. We may be able to offer a separate plan for that. Each account also includes 1 GB of storage for photos and files, with up to 10 photos or files on each shift, defect, service record, attachment or document; if you need more, get in touch.

7. Price, trial, availability and changes

Price, trial and subscription. Every new account starts with a 30-day free trial. No card is taken for the trial, and we email you a reminder 7 days before it ends and on the last day. After that, MyHeavyPlantMate is an auto-renewing yearly subscription at £49.99 (prices include VAT where it applies). You buy it in the iPhone or Android app, and it is billed through the App Store or Google Play under their terms. You can manage or cancel it in your App Store or Google Play settings. Cancel at least 24 hours before it renews to avoid the next charge. Refunds are handled by Apple or Google under their policies. Without an active subscription your account is read-only: you can still see and export your records, and we keep your data for 12 months and then delete it (see our privacy policy). We will give you notice before any price change.

We work hard to keep it running smoothly, but we can’t promise it will always be available or error-free. The phone apps keep working offline and sync your changes once they can reach our servers again.

We may improve, change or remove features over time. If we introduce any other paid features, we will explain them clearly beforehand, and you won’t be charged for anything you haven’t chosen. If we ever decide to close the service, we will give you reasonable notice.

8. Ending your account

You can stop using the app and delete your account at any time. See how to delete your account. Deletion is permanent.

We may suspend or close your account if you seriously or repeatedly break these terms, or if we have to for legal reasons. Where it’s reasonable, we will tell you first and explain why.

9. Our responsibility to you

We provide the app with reasonable care and skill. Beyond that, and as far as the law allows, we are not responsible for any loss or damage caused by relying on the app (for example a missed service, a lapsed LOLER report or MOT, a defect that was not acted on, a machine that was used when it should not have been, or a mechanical failure) or for losses that were not reasonably foreseeable, including fines, enforcement action, lost hire income or downtime.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot legally be limited. Nothing in these terms affects your legal rights as a consumer.

10. Changes to these terms

We may update these terms from time to time. We will change the “last updated” date above, and if the changes are significant we will let you know in the app or by email before they take effect. If you keep using the app afterwards, the new terms will apply.

11. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.

12. Contact us

Questions about these terms? Email [email protected].